Why do restaurants and hotels often put ice in their toilets

Pouring ice into the toilet will help reduce the evaporation of ammonia gas due to the cold environment and this amount of gas will dissolve with the ice and flow down the drain. Helps eliminate bad urine odors in the bathroom.
Additionally, pouring ice into the toilet creates a low-temperature environment that helps prevent bacteria growth and keeps waste from sticking to the walls of the urinal, making cleaning easier.

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The last benefit of ice is to help unclog the toilet. When you throw ice cubes down the drain, it creates a strong pressure to push lightweight waste such as toilet paper down, which helps to unclog the toilet effectively.